If you can't find what you were looking for in our Help Centre, please don't hesitate to drop by to raise a query or to chase up on any previously mentioned queries, or to investigate and enquire about any procedure that forms part of the YoBet player journey, is easy and effortless. More than that, it is encouraged!
At YoBet, the ethos that the 'client is the top priority - always' is to be an adage that permeates each of our customer team operator's actions.
For YoBet players, the Customer Support Team is given top priority, and these help specialists are prepared in such a way to have the option to provide sound and unfaltering assistance to all YoBet benefactors, regardless of the issue or guarantee brought before each help operator.
To connect with our Customer Support team members, YoBet players and sports betting punters can do so by the following avenues;
- Live Chat: stop from anywhere – between 8am to 9pm BST from anywhere; come chat to us here come chat to us here
- By Email: send us an email to: support@YoBet.co.uk
- Post your queries to us here: YoBet, 22A Castle Street, Douglas, Isle of Man, IM1 2EZ
Have you at any time experienced an instance where you have attempted to get some assistance or resolution about any particular service, product or complaint of YoBet and have not been entirely satisfied? Was the resolution offered or the process whereby your claim had been dealt with not up to scratch? We are here to help you find an amicable solution. Please feel free to lodge a complaint to make us aware of your dissatisfaction, so we can do all we can within our reach to find a reasonable solution.
If your complaint can't be resolved to your satisfaction by our Customer Support team, we ask that you contact firstname.lastname@example.org.
Should an acceptable outcome not be as easily reached through our escalation procedure, we are also obliged to inform you of your right to submit any complaints to the third-party Authority as mentioned below:
YoBet is operating under a UK Licensed gambling operator, which in turn means that there is a dispute resolution on offer. This is achieved via an independent third party or ‘Alternate Dispute Resolution’ (ADR) provider. All of this is in line with LCCP social responsibility (SR) code 6.1.1. At YoBet, we have appointed the Independent Betting Adjudication Services (IBAS) as our ADR.
Please direct any unresolved complaints to them directly, at telephone number: +44 207 347 5883.
More information about IBAS can be found at http://www.ibas-uk.com/